Privacy Policy

Last Updated: August 5, 2026

Medical Mask Superstore ("Medical Mask Superstore," "we," "us," or "our") operates this website and online store, including the information, content, features, tools, products, and services made available through it (collectively, the "Services").

Our store is powered by Shopify, which provides the ecommerce platform that allows us to offer our products and Services to you.

This Privacy Policy explains how we collect, use, disclose, store, and otherwise process your personal information when you visit our website, create an account, make a purchase, communicate with us, or otherwise use our Services.

Please read this Privacy Policy carefully.

By accessing or using the Services, you acknowledge that you have read and understand the practices described in this Privacy Policy.

If there is a conflict between this Privacy Policy and our Terms of Service regarding the collection, use, processing, or disclosure of personal information, this Privacy Policy will control with respect to those matters.

1. Personal Information We Collect

"Personal information" means information that identifies you, relates to you, describes you, or could reasonably be linked to you.

Personal information does not include information that has been aggregated, anonymized, or de-identified so that it cannot reasonably be associated with an identifiable individual.

Depending on how you interact with Medical Mask Superstore, where you reside, and applicable law, we may collect or process the following categories of personal information:

Contact Information

This may include:

• Name

• Email address

• Telephone number

• Billing address

• Shipping address

• Other contact information you provide to us

Payment and Financial Information

When you make a purchase, payment-related information may be collected or processed, including:

• Credit or debit card information

• Payment method

• Billing information

• Transaction details

• Payment confirmation

• Other information necessary to process your payment

Payment information may be processed directly by Shopify, payment processors, banks, or other payment service providers. We may not directly receive or store complete payment card information.

Account Information

If you create an account with us, we may collect information such as:

• Username

• Password or authentication credentials

• Account preferences

• Saved addresses

• Settings

• Purchase history

Order and Transaction Information

We may collect information about your activity with our store, including:

• Products you view

• Products placed in your shopping cart

• Products added to a wishlist

• Purchases

• Order history

• Cancellations

• Refunds or credits

• Shipping and fulfillment information

• Other transaction-related information

Communications

We collect information that you choose to provide when communicating with us.

This may include information contained in:

• Customer service inquiries

• Emails

• Contact forms

• Product questions

• Order-related communications

• Complaints

• Reviews

• Other communications with Medical Mask Superstore

Device and Technical Information

When you access our Services, we or our service providers may automatically collect information such as:

• IP address

• Browser type

• Device type

• Operating system

• Internet connection information

• Device identifiers

• Cookie identifiers

• Other technical information regarding your device or connection

Usage Information

We may collect information regarding how you interact with our website and Services, including:

• Pages visited

• Products viewed

• Links clicked

• Search activity

• Shopping activity

• Date and time of visits

• Referring websites

• Interaction with website features

• Other browsing or usage activity

2. How We Collect Personal Information

We may collect personal information from several sources.

Information You Provide Directly

We collect information directly from you when you:

• Visit or use our website

• Place an order

• Create an account

• Contact customer service

• Subscribe to communications

• Submit a form

• Leave a product review

• Participate in a promotion

• Otherwise provide information to us

Information Collected Automatically

Certain information may be collected automatically when you use our Services through technologies such as:

• Cookies

• Pixels

• Tags

• Web beacons

• Similar tracking technologies

These technologies help us operate our website, remember preferences, understand how customers use our Services, improve website functionality, detect fraud, and support advertising and marketing activities.

Service Providers

We may receive personal information from companies that provide services on our behalf, including:

• Shopify

• Payment processors

• Shipping carriers

• Fulfillment providers

• Website hosting providers

• Analytics providers

• Advertising providers

• Customer service platforms

• Fraud prevention services

• Technology providers

Business Partners and Other Third Parties

We may also receive information from business partners, advertising partners, social media platforms, or other third parties where permitted by applicable law.

3. How We Use Personal Information

We may use personal information for the purposes described below.

Providing and Fulfilling Our Services

We may use your information to:

• Process orders

• Process payments

• Fulfill purchases

• Arrange shipping and delivery

• Send order confirmations

• Provide shipping updates

• Manage customer accounts

• Provide customer support

• Process cancellations, credits, refunds, or other transactions where applicable

• Remember customer preferences

• Maintain order history

• Provide requested products or Services

Improving and Personalizing the Shopping Experience

We may use information to:

• Understand how customers use our website

• Improve website functionality

• Improve our products and Services

• Recommend relevant products

• Personalize your shopping experience

• Remember products or preferences

• Analyze customer activity

• Develop new website features or Services

Marketing and Advertising

Where permitted by law, we may use personal information for marketing or promotional purposes, including:

• Sending promotional emails

• Sending promotional text messages where you have provided appropriate consent

• Displaying advertisements

• Measuring advertising effectiveness

• Personalizing advertising

• Recommending products based on shopping or browsing activity

• Conducting marketing campaigns

You may opt out of promotional communications as described later in this Privacy Policy.

Security and Fraud Prevention

We may use personal information to:

• Verify transactions

• Authenticate accounts

• Detect suspicious activity

• Prevent fraudulent transactions

• Investigate potential fraud

• Protect our customers

• Protect our website

• Protect our business

• Prevent illegal, malicious, unsafe, or unauthorized activity

• Enforce our policies and Terms of Service

You are responsible for maintaining the confidentiality of your account credentials and should not share passwords or other account access information with unauthorized individuals.

Customer Communications

We may use your information to:

• Respond to questions

• Provide customer service

• Resolve order issues

• Communicate regarding purchases

• Respond to complaints

• Provide important account or service information

• Maintain our business relationship with you

Legal and Regulatory Purposes

We may use or disclose personal information when reasonably necessary to:

• Comply with applicable laws

• Comply with regulations

• Respond to subpoenas

• Respond to court orders

• Respond to lawful government requests

• Cooperate with law enforcement

• Participate in legal proceedings

• Investigate disputes

• Protect our legal rights

• Enforce our Terms of Service or other policies

• Protect the rights, property, safety, or security of Medical Mask Superstore, our customers, or others

4. Cookies and Similar Technologies

Medical Mask Superstore, Shopify, and certain third-party service providers may use cookies and similar technologies to operate and improve the Services.

Cookies may be used to:

• Keep the website functioning properly

• Remember shopping cart contents

• Remember preferences

• Maintain account sessions

• Analyze website traffic

• Understand customer behavior

• Improve website performance

• Prevent fraud

• Measure advertising effectiveness

• Personalize advertisements

• Support marketing activities

Your browser may allow you to block, remove, or otherwise control cookies.

Blocking certain cookies may affect the functionality of the website or prevent certain Services from operating correctly.

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies and similar tracking technologies.

5. How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate our business, provide the Services, comply with applicable law, or for other legitimate purposes described in this Privacy Policy.

This may include disclosure to:

Shopify

Our ecommerce Services are powered by Shopify.

Shopify processes certain personal information to provide ecommerce functionality and other Services to us and our customers.

Service Providers

We may disclose information to companies that perform services for us, including:

• Payment processors

• Shipping carriers

• Fulfillment providers

• IT providers

• Cloud storage providers

• Data analytics providers

• Customer support services

• Fraud prevention providers

• Marketing providers

• Advertising providers

• Professional advisers

These companies may process information as necessary to perform services on our behalf.

Advertising and Marketing Partners

We may work with advertising and marketing partners to provide advertisements, measure advertising effectiveness, and personalize advertising.

Depending on applicable privacy law, certain disclosures for personalized or targeted advertising may be considered a "sale," "sharing," or "targeted advertising."

Where applicable, you may have the right to opt out of these activities.

Transactions You Request

We may disclose information when necessary to complete a transaction that you request.

For example, your name, shipping address, telephone number, or other necessary order information may be provided to shipping carriers or fulfillment partners so that your order can be delivered.

Affiliates and Related Businesses

We may disclose information to our affiliates or companies within our corporate group where reasonably necessary for legitimate business purposes.

Business Transactions

If Medical Mask Superstore or the business operating it is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction, personal information may be transferred or disclosed as part of that transaction.

Legal Requirements

We may disclose personal information where we believe disclosure is reasonably necessary to:

• Comply with applicable law

• Respond to legal process

• Respond to government requests

• Enforce our agreements and policies

• Investigate fraud

• Protect our legal rights

• Protect the safety or security of customers, our business, or others

6. Relationship With Shopify

Medical Mask Superstore uses Shopify to host and operate our online store.

Shopify collects and processes information concerning your access to and use of the Services in order to provide and improve Shopify's services.

Information you submit through our store may be transmitted to and processed by Shopify and other service providers, including providers located outside the state, province, or country in which you reside.

We may also use Shopify features that use information from your interactions with our store, Shopify, and other Shopify merchants to provide enhanced ecommerce, analytics, security, advertising, or personalization features.

In certain circumstances, Shopify may independently determine how it processes personal information.

For more information about Shopify's privacy practices and your rights relating to information processed by Shopify, please review the Shopify Consumer Privacy Policy and Shopify Privacy Portal.

7. Targeted Advertising and Privacy Choices

Depending on where you live, applicable privacy laws may provide you with the right to opt out of certain uses or disclosures of personal information for:

• Targeted advertising

• Cross-context behavioral advertising

• Sale of personal information

• Sharing of personal information

These terms have specific meanings under applicable privacy laws and do not necessarily mean that Medical Mask Superstore sells personal information directly in exchange for money.

Where applicable, privacy choices or opt-out mechanisms may be provided through our website or through Shopify's privacy tools.

8. Global Privacy Control

Global Privacy Control ("GPC") is a browser-based privacy preference signal.

Where applicable law requires us to recognize GPC, a valid GPC signal may be treated as a request to opt out of certain sales or sharing of personal information for the browser or device sending the signal.

If Shopify is able to associate the device transmitting the GPC signal with your Shopify account, the preference may also be associated with that account where applicable.

Other "Do Not Track" signals may not be recognized unless required by applicable law.

9. Third-Party Websites and Services

Our Services may contain links to third-party websites, social media services, or other platforms that are not owned or controlled by Medical Mask Superstore.

We are not responsible for the privacy practices, security, accuracy, availability, or content of third-party websites or services.

If you visit a third-party website, you should review that website's privacy policy and terms before providing personal information.

The inclusion of a third-party link does not necessarily mean that Medical Mask Superstore endorses the third party, its products, its services, or its practices.

Information that you publicly disclose through social media platforms or other public or semi-public services may be visible to other users and may be used by third parties outside of our control.

10. Children's Privacy

Our website and Services are intended for adults and are not directed toward children.

We do not knowingly collect personal information directly from children under the age at which parental consent is required under applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us without appropriate authorization, please contact us using the information provided below.

Where required by law, we will take appropriate steps to review and delete such information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined under applicable privacy law, personal information belonging to individuals under 16 years of age.

11. Security of Your Information

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information.

However, no internet transmission, electronic storage system, website, or security method can be guaranteed to be completely secure.

We therefore cannot guarantee absolute security of personal information.

You should avoid sending highly sensitive or confidential information through unsecured communication channels.

If you maintain an account with us, you are responsible for maintaining the security and confidentiality of your login credentials.

12. Retention of Personal Information

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time information is retained may depend on factors such as:

• The nature of the information

• Whether you maintain an account

• Our relationship with you

• Order and transaction requirements

• Customer service requirements

• Fraud prevention

• Recordkeeping requirements

• Tax and accounting obligations

• Legal obligations

• Dispute resolution

• Enforcement of agreements and policies

When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law and our business practices.

13. Your Privacy Rights

Depending on where you reside, you may have certain rights regarding your personal information.

These rights may include:

Right to Know or Access

You may have the right to request information regarding the personal information we maintain about you and how it has been collected, used, or disclosed.

Right to Delete

You may have the right to request deletion of certain personal information that we maintain about you.

Certain information may be retained when permitted or required by law.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to request a portable copy of certain personal information we maintain about you.

Right to Opt Out of Sale or Sharing

Depending on applicable law, you may have the right to opt out of the sale or sharing of personal information.

Right to Opt Out of Targeted Advertising

You may have the right to opt out of certain processing of your personal information for targeted or cross-context behavioral advertising.

Right to Appeal

Certain jurisdictions may provide you with the right to appeal a decision we make regarding a privacy request.

Right to Non-Discrimination

We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.

Privacy rights are not absolute. Certain exceptions may apply, and we may deny or limit requests where permitted by law.

14. California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), subject to applicable thresholds, exemptions, and exceptions.

Depending on the circumstances and applicability of California law, these rights may include the right to:

• Know what categories of personal information are collected

• Know the categories of sources from which personal information is collected

• Know the purposes for collecting, using, selling, or sharing personal information

• Know the categories of third parties to whom information is disclosed

• Request access to specific pieces of personal information

• Request deletion of personal information

• Request correction of inaccurate personal information

• Opt out of the sale or sharing of personal information

• Limit certain uses of sensitive personal information, where applicable

• Receive equal service and pricing when exercising applicable privacy rights

Where required by California law, applicable privacy controls and opt-out options will be made available through our website or Shopify's privacy features.

15. Exercising Your Privacy Rights

You may exercise privacy rights available to you by using any privacy controls provided through our website or by contacting us using the information listed at the end of this Privacy Policy.

We may need to verify your identity before processing certain requests.

Verification may require information reasonably necessary to confirm that you are the person associated with the personal information involved in the request.

Where permitted by law, you may designate an authorized agent to submit a request on your behalf.

We may require the authorized agent to provide proof of authorization, and we may also require you to verify your identity directly with us.

We will respond to valid privacy requests within the time required by applicable law.

16. Marketing Communications

If you receive promotional emails from Medical Mask Superstore, you may unsubscribe by using the unsubscribe link provided in the email.

If you opt out of promotional communications, we may still send you non-promotional or transactional communications, including:

• Order confirmations

• Shipping notifications

• Account notices

• Customer service responses

• Security notifications

• Important changes to our Services or policies

If you consent to receive promotional text messages, your ability to opt out will be governed by the instructions provided with those communications and applicable law.

17. International Transfers

Medical Mask Superstore, Shopify, and our service providers may process, store, or transfer personal information outside the country or jurisdiction in which you reside.

As a result, your information may be subject to laws that differ from those in your jurisdiction.

Where applicable law requires specific safeguards for international transfers, appropriate transfer mechanisms may be used.

For transfers of personal information from the European Economic Area or United Kingdom, these mechanisms may include Standard Contractual Clauses approved by the European Commission, applicable UK transfer mechanisms, adequacy decisions, or other legally recognized safeguards.

18. Complaints

If you have questions or concerns regarding how Medical Mask Superstore processes your personal information, please contact us using the information below.

Depending on where you live, you may also have the right to:

• Appeal a decision regarding a privacy request

• Contact your local data protection authority

• File a complaint with an applicable privacy regulator

We encourage you to contact us first so that we have an opportunity to address your concerns.

19. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our business practices

• Our Services

• Technology

• Shopify functionality

• Legal requirements

• Regulatory requirements

• Other operational reasons

When this Privacy Policy is updated, we will revise the "Last Updated" date at the top of this page.

Where required by applicable law, we may provide additional notice regarding material changes.

Your continued use of the Services after an updated Privacy Policy becomes effective will be subject to the updated policy, to the extent permitted by applicable law.

20. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact:

Medical Mask Superstore

Email: support@MedicalMaskSuperstore.com

Mailing Address:
14539 Blythe Street, A11
Los Angeles, CA 91402
United States